Use the Feedback button
The fastest way to reach us. Hit "Feedback" in the top navigation to open a form. It lands straight with the team.
Need a hand?
We're easy to reach.
Whether something's not working, you've got a question about a feature, or you just want to tell us what to build next. Here's how to get to a human quickly.
Get in touch
Three ways to reach us
Pick whatever's easiest. They all land with the same small team.
Email us
Prefer email? Write to us directly and we'll get back to you. Great for anything detailed or account-specific.
wentzel.dev@gmail.comRead how it works
Curious what PixelCore can do, or how a feature behaves? The About page walks through the whole flow.
How it worksThe fastest route: the Feedback button
Look for Feedback in the top navigation. It opens a quick form that goes straight to the team. No inbox, no waiting on a ticket queue. It's the best way to flag a bug or float an idea while it's fresh.
Common questions
Quick answers
The things people ask most. Still stuck? Email us, we're happy to help.
How big a file can I upload?
Up to 2 GB per file. Photos, 4K video, audio, PDFs, documents and zip archives are all fair game. One drop, one link.
Can I keep a file private or behind a password?
Yes. Every upload can be public, private, password-protected or anonymous, and you can change a link's visibility at any time without re-uploading.
Is PixelCore free?
Yes. PixelCore is free to use. Because it is self-hosted there are no per-seat fees and no surprise egress bills.
I deleted something by mistake. Can I get it back?
Deleted files move to Trash and stay there for 30 days, so you have a window to restore them before they are permanently removed.
How do I report a bug or suggest a feature?
Use the Feedback button in the top navigation, or email us. Both reach the team directly. The more detail, the better.